More how-tos for New York Times customer support problems. I had been a big fan of the New York Times for years and always had at least my Sunday Times delivered.
She was nice, but continued to put me on hold to confirm what she agreed was a misleading and confusing offer and finally we got cut off.
I throw it straight into the recycling bin and I've called the NY Times office to complain, but they continue to pollute my driveway with their waste of newsprint. The online subscription is great if you plan on paying $15 every month for the rest of your life. It's impossible to be an informed voter without reading the New York. How Do I Place a Vacation Hold on My New York Times Account? I have seen the lowering of standards and objectivity at the nytimes. Claim your business to immediately update business information, respond to reviews, and more! Worst subscription customer service ever.
The New York Times Company does not sell personal information of its readers as the term “sell” is traditionally understood. I've come to accept that it won't come by the promised 6:00 am and I'll have to wait until 7:00 am. GetHuman's relationship is with consumers and not with New York Times or organizations like it. I called and asked your new account sales person to confirm this offer and he confirmed that there are 4 total services (1 home delivery with digital subscription PLUS 2 additional digital subscriptions).
The article mentioned nothing about this corruption of democracy and the article even subtly insulted Scott's opponent, Nelson. I hate the New York Times! I have a digital subscription to NY times. Digital subscription woes -- double charging! I have been hung up on twice because they claim I don't have an account. "I'm put on hold for about thirty seconds, which is a good time to begin my rant on Yelp!Returning, "Okay sir, would you have any interest in...?" Contact The New York Times. : they have finally ironed out their delivery issues, at least in my San Jose neighborhood. Here's a copy of the letter I just wrote to The NY Times: An early morning rant.
There is no excuse for not providing good customer service. During my phone call, I cancelled my subscription. Their article congratulating Rick Scott on his Florida Senate win was a farce because Scott stole the election, he did not win it, engaging in massive voter suppression in Florida. Compare New York Times's phone number, and help-desk. The second time I cancelled they refunded me for the month because I had saved my initial cancellation text exchange. But then! The quality has gone down, the fact checking has gone down, and it's been leaning more into promoting political narratives disguised as news, versus straight news.
Worst subscription customer service ever. Their article congratulating Rick Scott on his Florida Senate win was a farce because Scott stole the election, he did not win it, engaging in massive voter suppression in Florida. This is not a business process that indicative of a legitimate company.
The local delivery service problem got ironed out and I'm happy to report it. ???!! Login So I cancelled my subscription a few years ago.
Here's a copy of the letter I just wrote to The NY Times:Hello,Due to the excellent coverage and reporting the NYT has shown throughout the US Presidential campaign, I wanted to support your paper and not only subscribe myself, but give a gift subscription to my family for Xmas.I saw your ad as follows: nytimes.com/subscription…which as of 12/20/16 is quite clear about the offer of home delivery plus all access digital subscription plus TWO BONUS BASIC DIGITAL SUBSCRIPTIONS. Now Twitter is trying to simplify the sign-up process even more by tapping into something that every single smartphone user has: a phone number. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp.
They don't make it easy. I've no doubt there are many more people like me. "No thank you. Review our Help topics or chat with one of our Customer Care advocates.
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